Voice of Customer
As of Fall 2024, Contentsquare users can take advantage of Voice of Customer capabilities.
Voice of Customer gives context to quantitative data and helps you understand what users are thinking. The Voice of Customer module enables you to create surveys to capture user feedback using a variety of question types and customization options.
For more information on Voice of Customer, see this article Help Center ↗.
For more information about how Voice of Customer combines with Experience Analytics, refer to our plans and pricing ↗.
Requirements and impacts on the Tag
Section titled Requirements and impacts on the TagTo use Voice of Customer, make sure your CSP configuration includes:
script-src 'unsafe-inline' *.contentsquare.netDedicated script
Section titled Dedicated scriptThe Tag will inject a hotjar-{SITE_ID}.js script which loads the survey widgets.
Cookies
Section titled CookiesThe Tag will create additional cookies, prefixed with _hj.