Troubleshooting

If you encounter an issue, make sure you are using the last version (3.9.0) of the SDK.
If you are not, update to the latest version and see if the issue persists. If you can’t update, reach out to your Contentsquare contact with a description of the reasons preventing you from updating.

SwiftContentsquarePlugin was registered twice

Section titled SwiftContentsquarePlugin was registered twice

There is a known issue with the background_locator plugin which causes Contentsquare plugin to be registered twice. This issue has been mitigated and you can ignore this warning.

If you are not using the background_locator plugin and encounter this warning, contact us.

In order for Contentsquare to work, you need to make sure the following endpoints are not blocked by your network (VPN):

RequestEndpoint
Detail
Config filehttps://mobile-production.content-square.netSee Configuration
Analytics data (EU)https://m.csqtrk.net
https://m.ba.contentsquare.net
https://m.aa.contentsquare.net
See Sending data
Analytics data (US)https://m-aus1.contentsquare.net
https://m.bf.contentsquare.net
https://m.af.contentsquare.net
See Sending data
 Monitoringhttps://l.contentsquare.netUsed by the SDK to
send SDK monitoring analysis
in JSON format over HTTPS.
Session Replay data (EU)https://ka-aeu1.contentsquare.net
https://ka.ba.contentsquare.net
https://ka.aa.contentsquare.net
See Session Replay requests
Session Replay data (US)https://ka-aus1.contentsquare.net
https://ka.bf.contentsquare.net
https://ka.af.contentsquare.net
See Session Replay requests
Snapshot (EU)https://s.contentsquare.net
https://b.ba.contentsquare.net
https://b.aa.contentsquare.net
See Snapshot capture
Snapshot (US)https://s-aus1.contentsquare.net
https://b.bf.contentsquare.net
https://b.af.contentsquare.net
See Snapshot capture
Resources manager (EU)https://srm.ba.contentsquare.net
https://srm.aa.contentsquare.net
See Session Replay requests
Resources manager (US)https://srm.bf.contentsquare.net
https://srm.af.contentsquare.net
See Session Replay requests