Creating an integration

Get in touch with your Contentsquare contact to provide the required information.

You will need to provide:

A data schema (in the form of a JSON object): see below
A name, logo and description of what the integration does and related use cases to be listed in the Contentsquare integrations catalog.

Schema format

{
  "fields": [
    // the list of fields
    {
      "name": "FIELD_NAME_1", // max 50 bytes
      "type": "STRING", // either "DATETIME", "INT", "FLOAT", "STRING" or "BOOL"
      "optional": true, // either true or false to make this field optional or not
      "label": "Field 1", // a business name that can be used in user interfaces
      "description": "A first field" // a business description that can be displayed in documentation pages and user interfaces
    },
    {
      "name": "FIELD_NAME_2",
      "type": "INT",
      "optional": false,
      "label": "Field 2",
      "description": "Another field"
    }
  ]
}

Data types

An enrichment field can be of one of the following types:

"STRING":
- Min length: 0
- Max length: 50 bytes
"INT":
- Min integer: -2147483648
- Max integer: 2147483647
"FLOAT":
- Min float: -1.79769e+308
- Min float: 1.79769eE+308
"BOOL":
- Boolean values: true / false
"DATETIME":
- Format: YYYY-MM-DDThh:mm:ssZ (example: “2022-07-26T14:47
  ”).

Limitations

A schema cannot include more than 10 fields of each type (so there can be up to 10 strings, 10 integers, 10 booleans etc.)
Key names length is limited to 30 bytes
Strings are limited to 50 bytes

Example

An example schema for a provider sending phone call data could look like this:

{
  "fields": [
    {
      "name": "answered",
      "type": "BOOL",
      "optional": true,
      "label": "Call answered",
      "description": "Whether the call was answered (true) or not (false)"
    },
    {
      "name": "call_duration",
      "type": "INT",
      "optional": false,
      "label": "Call duration",
      "description": "The call duration in milliseconds"
    },
    {
      "name": "call_client_rating",
      "type": "FLOAT",
      "optional": true,
      "label": "Client rating",
      "description": "The call rating left by the client after the call if any"
    },
    {
      "name": "call_center_name",
      "type": "STRING",
      "optional": false,
      "label": "Call center name",
      "description": "The name of the call center that made the call"
    },
    {
      "name": "call_datetime",
      "type": "DATETIME",
      "optional": false,
      "label": "Call date and time",
      "description": "The date and time at which the call started"
    }
  ]
}