Error Analysis

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You must include the Contentsquare SDK first using the same integration method and understand how the SDK works.

Updating to latest SDK version

Section titled Updating to latest SDK version

To enable Error Analysis in your application and ensure optimal stability, make sure to always use the last SDK version.

Tracking will start at the 1st screenview event, it is required to have screen tracking implemented. Make sure to follow the Flutter Track screens sections.

If you are in the process of implementing the SDK for the 1st time, or if you choose to take this update as an opportunity to review your privacy-related implementation, ensure that you follow the Flutter Privacy section and use the Opt-in API to get the user consent, otherwise no data will be collected.

You do not need to do anything to start the Error Analysis SDK, it will start itself with Contentsquare SDK.

When the SDK starts, you should see a log like this one:

// success case
CSLIB ℹ️ Info: Contentsquare Error Analysis [SDKVersionNumber] starting in app : [your.app.packageName]
// fail case
// << No public fail log

API Errors automatically collects failed network requests.

Removing Personal Data in request URL path

Section titled Removing Personal Data in request URL path

By default, the API Errors feature collects the URL path of the failed API requests. To prevent the collection of Personal Data in the URL path, you can rewrite the request URL path with the Contentsquare.setURLMaskingPatterns SDK API.

Replace a step of the path - meaning between two slashes (/) - containing Personal Data with a variable:

  • :user_id becomes CS_ANONYMIZED_USER_ID
  • :address becomes CS_ANONYMIZED_ADDRESS
import 'package:contentsquare/contentsquare.dart';
Contentsquare.setURLMaskingPatterns(patterns: [
'https://www.contentsquare.com/users/:user_id/address/:address',
]);
URL before maskingURL after masking
https://www.contentsquare.com/users/123/address/castle+blackhttps://www.contentsquare.com/users/CS_ANONYMIZED_USER_ID/address/CS_ANONYMIZED_ADDRESS

If in-app features are enabled, a info log should appear with the details of the event (see Flutter Debugging and Logging section):

CSLIB ℹ️ Info: API Error - GET 401 https://api.client.com

Our SDK automatically starts upon application launch and seamlessly captures failed network requests.

Once started, our SDK fetches its config from our servers. It will start collecting data from network events if the API Errors setting is enabled in the config (this is handled by the Contentsquare team).

The SDK monitors only the API Errors with response code 400 and above, and generates analytics data. These events are then locally stored, and eventually sent to our servers in batches.

For each network error, a new event will be sent in Analytics and Session Replay data. Check the following sections to learn more about how data is processed and sent:

API Errors troubleshooting details feature enhances your ability to collect additional information about API errors, facilitating faster troubleshooting.

With this feature, you can view three types of additional API error details in the Event Stream of Session Replay:

  • The HTTP headers of the request and the response.
  • The body (the data sent by the request or received in the response).
  • The query parameters of the request endpoint (of the URL of the information you request for).

See API Troubleshooting Details for more details.

Only network calls in error (response code 400 and above) will be collected.
Here is the exhaustive list of data collected:

  • URL (without query strings)
  • HTTP method
  • Response code
  • Timestamp of the request
  • Timestamp of the response
  • HTTP headers of the request
  • HTTP headers of the response
  • HTTP body of the request
  • HTTP body of the response
  • Query parameters

Known limitations and recommendations

Section titled Known limitations and recommendations

Conflict with Firebase Performance Monitoring

Section titled Conflict with Firebase Performance Monitoring

Contentsquare Error Analysis is not compatible with Firebase Performance Monitoring auto-collection. Only one of the two will log events, and usually, the events will be automatically logged by the Contentsquare Error Analysis. To log events to Firebase Performance Monitoring, we suggest logging it manually.

Contentsquare Error Analysis is compatible with Firebase Performance auto-collection, but the HTTP body from the response won’t be collected by the Error Analysis SDK.

Contentsquare Error Analysis may not be compatible with other network auto-collection tools.