Troubleshooting
Requests are failing
Section titled Requests are failingIn order for Contentsquare to work, you need to make sure the following endpoints are not blocked by your network (VPN):
| Request | Endpoint | Detail |
|---|---|---|
| Config file | https://mobile-production.content-square.net | See Configuration |
| Experience Analytics data (EU) | https://m.csqtrk.nethttps://m.ba.contentsquare.nethttps://m.aa.contentsquare.net | See Sending data |
| Experience Analytics data (US) | https://m-aus1.contentsquare.nethttps://m.bf.contentsquare.nethttps://m.af.contentsquare.net | See Sending data |
| Product Analytics data | https://mh.bf.contentsquare.net | See Product Analytics |
| Monitoring | https://l.contentsquare.net | Used by the SDK to send SDK monitoring analysis in JSON format over HTTPS. |
| Session Replay data (EU) | https://ka-aeu1.contentsquare.nethttps://ka.ba.contentsquare.nethttps://ka.aa.contentsquare.net | See Session Replay requests |
| Session Replay data (US) | https://ka-aus1.contentsquare.nethttps://ka.bf.contentsquare.nethttps://ka.af.contentsquare.net | See Session Replay requests |
| Snapshot (EU) | https://s.contentsquare.nethttps://b.ba.contentsquare.nethttps://b.aa.contentsquare.net | See Snapshot capture |
| Snapshot (US) | https://s-aus1.contentsquare.nethttps://b.bf.contentsquare.nethttps://b.af.contentsquare.net | See Snapshot capture |
| Resources manager (EU) | https://srm.ba.contentsquare.nethttps://srm.aa.contentsquare.net | See Session Replay requests |
| Resources manager (US) | https://srm.bf.contentsquare.nethttps://srm.af.contentsquare.net | See Session Replay requests |