Track screens

Contentsquare aggregates user behavior and engagement at the screen level. To achieve this, it’s necessary to track screen transitions by calling a dedicated API. When this API is called, the SDK logs a screenview event which identifies the new screen with the provided screen name.

await Contentsquare().send('ScreenName');

Back navigation is not automatically tracked by the SDK. When back navigation occurs the send method should be manually invoked with the screen name of the previous screen.

class CustomNavigationObserver extends NavigatorObserver {
  @override
  void didPop(Route route, Route? previousRoute) {
    ...
    final previousScreenName = // get the previous screen name
    Contentsquare().send(previousScreenName);
    ...
  }

}

The screen name is limited to 2083 characters. However, this limit is not enforced by the SDK, but rather by the Contentsquare servers. However, it’s important to note that there is a limit of 2083 characters on the server side. Ensure that screen names do not exceed this limit to prevent any issues with data transmission and processing.

The Contentsquare SDK automatically triggers a screen view when the app is moved to the background and subsequently brought back to the foreground. This occurs provided that a screen view with a screen name has been triggered previously. In such cases, the SDK will use the last screen name that was set.

From a functional standpoint, we expect a screenview to be sent:

• When the screen becomes visible
• When a modal or pop-up is closed, returning the user to the screen
• When a route is popped, returning the user to the screen

Achieving this can be facilitated through a NavigatorObserver ↗. This observer can be used to listen to route changes and send screenviews accordingly.

As a general rule, aim to keep distinct screen names under 100 characters. Choose names that provide a comprehensive understanding of the screen’s content or purpose. This will help you to identify the screen in the Contentsquare interface.

If you want to create screen names with multiple words, it’s best to separate them using spaces, dashes, or underscores. Contentsquare will handle the formatting automatically.

Example: For a sub-category list of a retail app, use Home and Living - Home Furnishings instead of homeLivingHomeFurnishings.

As a general guideline, opt for names that describe the screen template or layout rather than focusing on specific content (data). This approach will minimize the number of unique screen names, making Contentsquare easier to use and reducing the potential for Personal Data transmission.

Examples of screen types falling into this category include Product Detail, Event Detail, Conversation/Chat, and User Profile.

Screens can have different layouts or states depending on the user context. In this case, append its value to the screen name.

Home screen

Product Detail screen (PDP)

User account screen

Search screen

Cart screen

Checkout screen