Troubleshooting
SwiftContentsquarePlugin was registered twice
Section titled SwiftContentsquarePlugin was registered twiceThere is a known issue with the background_locator
↗ plugin which causes Contentsquare plugin to be registered twice. This issue has been mitigated and you can ignore this warning.
If you are not using the background_locator
plugin and encounter this warning, contact us.
Requests are failing
Section titled Requests are failingIn order for Contentsquare to work, you need to make sure the following endpoints are not blocked by your network (VPN):
Request | Endpoint | Detail |
---|---|---|
Config file | https://mobile-production.content-square.net | See Configuration |
Analytics data (EU) | https://m.csqtrk.net https://m.ba.contentsquare.net https://m.aa.contentsquare.net | See Sending data |
Analytics data (US) | https://m-aus1.contentsquare.net https://m.bf.contentsquare.net https://m.af.contentsquare.net | See Sending data |
Monitoring | https://l.contentsquare.net | Used by the SDK to send SDK monitoring analysis in JSON format over HTTPS. |
Session Replay data (EU) | https://ka-aeu1.contentsquare.net https://ka.ba.contentsquare.net https://ka.aa.contentsquare.net | See Session Replay requests |
Session Replay data (US) | https://ka-aus1.contentsquare.net https://ka.bf.contentsquare.net https://ka.af.contentsquare.net | See Session Replay requests |
Snapshot (EU) | https://s.contentsquare.net https://b.ba.contentsquare.net https://b.aa.contentsquare.net | See Snapshot capture |
Snapshot (US) | https://s-aus1.contentsquare.net https://b.bf.contentsquare.net https://b.af.contentsquare.net | See Snapshot capture |
Resources manager (EU) | https://srm.ba.contentsquare.net https://srm.aa.contentsquare.net | See Session Replay requests |
Resources manager (US) | https://srm.bf.contentsquare.net https://srm.af.contentsquare.net | See Session Replay requests |