---
title: Voice of Customer - Web
description: Requirements to use the Voice of Customer module
lastUpdated: 27 April 2025
source_url:
  html: https://docs.contentsquare.com/en/web/voice-of-customer/
  md: https://docs.contentsquare.com/en/web/voice-of-customer/index.md
---

As of Fall 2024, Contentsquare users can take advantage of Voice of Customer capabilities.

Voice of Customer gives context to quantitative data and helps you understand what users are thinking. The Voice of Customer module enables you to create surveys to capture user feedback using a variety of question types and customization options.

For more information on Voice of Customer, see this article [Help Center ↗](https://contentsquare.com/platform/voice-of-customer/).

For more information about how Voice of Customer combines with Experience Analytics, refer to our [plans and pricing ↗](https://contentsquare.com/pricing/).

## Requirements and impacts on the Tag

### CSP

To use Voice of Customer, make sure your [CSP configuration](https://docs.contentsquare.com/en/web/content-security-policy/) includes:

```plaintext
script-src 'unsafe-inline' *.contentsquare.net
```

### Dedicated script

The Tag will inject a `hotjar-{SITE_ID}.js` script which loads the survey widgets.

Impacts on SRI

If you are using [SRI](https://docs.contentsquare.com/en/web/sri/), reach out to your Contentsquare contact for more information.

### Cookies

The Tag will create [additional cookies](https://docs.contentsquare.com/en/web/cookies/#voice-of-customer-cookies), prefixed with `_hj`.