---
title: Troubleshooting - React Native
description: Need help? We share probable causes and recommended fixes
lastUpdated: 11 December 2025
source_url:
  html: https://docs.contentsquare.com/en/csq-sdk-react-native/experience-analytics/troubleshooting/
  md: https://docs.contentsquare.com/en/csq-sdk-react-native/experience-analytics/troubleshooting/index.md
---

## Requests are failing

In order for Contentsquare to work, you need to make sure the following endpoints are not blocked by your network (VPN):

| Request | Endpoint | Detail |
| - | - | - |
| Config file | `https://mobile-production.content-square.net` | See [Configuration](../data-collection/#configuration) |
| Experience Analytics data (EU) | `https://m.csqtrk.net` `https://m.ba.contentsquare.net` `https://m.aa.contentsquare.net` | See [Sending data](../data-collection/#sending-data) |
| Experience Analytics data (US) | `https://m-aus1.contentsquare.net` `https://m.bf.contentsquare.net` `https://m.af.contentsquare.net` | See [Sending data](../data-collection/#sending-data) |
| Product Analytics data | `https://mh.bf.contentsquare.net` | See [Product Analytics](../../product-analytics/) |
| Monitoring | `https://l.contentsquare.net` | Used by the SDK to send SDK monitoring analysis in JSON format over HTTPS. |
| Session Replay data (EU) | `https://ka-aeu1.contentsquare.net` `https://ka.ba.contentsquare.net` `https://ka.aa.contentsquare.net` | See [Session Replay requests](../session-replay/#requests) |
| Session Replay data (US) | `https://ka-aus1.contentsquare.net` `https://ka.bf.contentsquare.net` `https://ka.af.contentsquare.net` | See [Session Replay requests](../session-replay/#requests) |
| Screenshot (EU) | `https://s.contentsquare.net` `https://b.ba.contentsquare.net` `https://b.aa.contentsquare.net` | See [Screenshot capture](../in-app-features/#screenshot-capture) |
| Screenshot (US) | `https://s-aus1.contentsquare.net` `https://b.bf.contentsquare.net` `https://b.af.contentsquare.net` | See [Screenshot capture](../in-app-features/#screenshot-capture) |
| Resources manager (EU) | `https://srm.ba.contentsquare.net` `https://srm.aa.contentsquare.net` | See [Session Replay requests](../session-replay/#requests) |
| Resources manager (US) | `https://srm.bf.contentsquare.net` `https://srm.af.contentsquare.net` | See [Session Replay requests](../session-replay/#requests) |